Shelter’s an “Open Door”



One of Rose Brooks Center’s agency strategic goals is to improve quality in policy and practice. To that end, emergency shelter management has been hosting “open door” sessions, allowing shelter residents to share what is going well and what would serve them better. One recommended area surfaced through this process: accessibility to case managers. Here’s why.

To understand the “why,” you must first understand a case manager’s role. Case managers connect survivors with and help them network within community resources, help plan their physical and emotional safety, assist in obtaining housing, provide budget counseling, and so much more.

Within direct services they provide advocacy and assisting shelter residents with personal goal plans as well as coordinating services and resources with internal departments and external agencies.

It becomes more and more clear why case managers are such a huge part of a survivor’s healing when you take into account that they may spend a significant amount of time in the community, and will accompany clients to appointments and meetings as needed, providing for or arranging for transportation of clients using agency vehicles or their own vehicle, if needed. As a matter of fact, sometimes they’ll even help you figure out the bus route to your new job . . . and then ride with you on your very first day. ♥

Because of all of this, case managers have adapted their schedules to be available both day and night.

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Rose Brooks Center

Rose Brooks Center is about saving lives. Read letters from the CEO, stories about featured programs, and more here.

Bridge Program

Serving patients experiencing domestic violence in the safety of local hospitals and clinics.

Children's Programs

Offering a wide variety of services to support the emotional and physical well-being of children who are healing from domestic violence.

Community Training

Since 2001, Rose Brooks Center has been providing quality domestic violence education to the Kansas City community and beyond.

Court Advocacy

Advocating for and guiding survivors through complex court systems.

Economic Empowerment

Helping survivors repair the effects of economic abuse through credit repair, budgeting, and education.

Emergency Shelter

Providing a safe sanctuary where individuals, families, and pets are welcomed, wrapped in support, and can begin to heal.

Employment Advocacy

Employment Advocacy includes developing job interview skills, job search, and ongoing support to survivors in maintaining employment.


Providing confidential support, information, individual safety planning, resources, and more. The 24-hour Hotline is 816-861-6100.


Helping survivors find safe, affordable housing and gain economic stability within a safe home, free from violence.

Onsite Clinic

On-site medical and healthcare services within the safety of emergency shelter.

Pet Shelter

An on-site state-of-the art pet shelter for dogs, cats, and other family pets.

Police Advocacy

Providing advocacy services for victims of domestic violence and education for officers to improve victims safety.

Project SAFE

A school-based violence prevention program working to end the cycle of domestic violence by providing support to youth dealing with violence at home or communities.


Stories about our incredible volunteers and the work they do to support our mission.